My party was crashed!
December 1st, 2007
UPDATE: Mike’s Blog has been deleted! His blog states the following:
ERROR: Journal has been deleted. If you are yksfoctur, you have a period of 30 days to decide to undelete your journal.
I don’t normally do this but I would like everyone to be aware of this merchant, MyPartyShirt.com. Last month I ordered two shirts from mypartyshirt.com for $29.90 and $7.00 USPS shipping, with a total cost of $36.90. These shirts where ordered on November 7th 2007 and as of today I still haven’t received my shirts. The shirts were supposed to be Christmas presents and anyone in there right mind would have thought that placing an order on November 7th would be plenty of time to get them delivered before the holiday, since they will have to be shipped again. I thought wrong. My first contact with mypartyshirt.com was on November 20th
ME:I ordered shirts on 7 Nov 2007 - 19:21 and was wondering when these items would be shipped? I haven’t received any mails saying these items were shipped however, my Credit Card has been charged. Please provide me a status ASAP. Order ID : xxxxxx
MY PARTY SHIRT: Your order is currently en route and will be arriving to you shortly. Please carefully review our shipping policy for further information regarding your inquiry, thank you
A couple days after this inquiry I decided to contact the company again.
ME: I ordered shirts on 7 Nov 2007, could I have the tracking number for my order, also when was it shipped out…Thank you. Order ID : xxxxxx
MY PARTY SHIRT: Your order is currently en route and will be arriving to you very shortly. Thank you for your patience.
Obviously I knew I would get the same response. I started to think that I was in a scam that every news outlet talks about when in the holiday shopping season. The next few emails transpired with mypartyshirt.com
ME: You didn’t answer my question…What’s my tracking number?
MY PARTY SHIRT: Tracking is not provided by the USPS for first class packages, sorry.ME: Please provide the day the item was shipped. I have contact the USPS and they told me that for NY to FL the item should already be here by now.
This last email transpired on November 28th 21 days after I had placed my order. I then placed a call to MyPartyShirt.com using the phone number that was listed on my credit card statement (516-728-1480 NY). All that I could get was a T-Mobile voice mail. Till today I was not sure of many companies that ran there main contact number off of a T-Mobile cell phone. I decided to contact my credit card company and file a fraud charge. I since have been gotten my money back however, no shirts.
Yesterday I did a quick search of the internet to see if anyone else has had problems with this so called company. I found the following site that has a few comments about shipping disputes. There are many reviews of this company that pretty much say the same thing. For anyone thinking of buying anything from this company steer clear. They are not reliable and do not care about customer service. I will be in contact with the Better Business Bureau in Long Island, NY to file a complaint in the coming days.
Here are some of the sites that I found about the goof that runs this company.
- Name: Michael Rutcofsky
- Interview with owner of MyPartyShirt.com
- Blog - Not very professional. You will see why his business is so bad with customer service.
I will keep every updated on the progress of this order.
ENicole said:
So any updates on this? I’m still awaiting an order from November 14..
farrelley said:
Yes I got my shirts. I am in the process of posting an update.
Kristen said:
We need to do something about this guy. I still have yet to receive my shirts that I ordered on October 16th and paid for 2 day shipping. I want to send letters or do something to make this guy go out of business- he can’t be allowed to do this to people. Any thoughts?
farrelley said:
I suggest calling the BBB of NY and filing a complaint (http://www.newyork.bbb.org/WWWRoot/SitePage.aspx?site=24&id=7ebe68e4-3db7-4d13-a004-72634b4feab1) Also email mike@mypartyshirt.com and ask for the tracking number. Tell him that you have filed a complaint with the BBB and if you paid by credit you may want to file a fraud alert. The bank will give you your money back and when you get the shirts just call the bank back. I have posted and update here http://www.kapustabrothers.com/2007/12/05/update-my-party-was-crashed/ Good luck and let us know what happened or when you get your shirts.
Michael said:
This is Michael from MyPartyShirt.com
During the period of September through this past new year, we received an overwhelming number of orders, way beyond our expectations. During this time the customer service team, the order fulfillment team and myself came up way short in fulfilling the needs of our customers. For this I sincerely apologize. Simply put, we messed up on our end. I would like the chance to make this right for all of you. I encourage any customer who received unsatisfactory service during this time to contact me so that I can personally rectify the situation.
You can reach me at: michael@mypartyshirt.com