READ MY FIRST POST ABOUT “mypartyshirt.com”
Well I have finally received my shirts after another exchange of emails. They finally came USPS and what I found may interest you.
ME: Hello, Please provide the day the item was shipped. I have contacted the e Better Business Bureau in Long Island, NY and my Credit Card company and field a fraud charge. Since my order it has been 1 month I deserve to know where my order is. Please provide me information!! With this email I added mike@mypartyshirt.com. This seems to be the email to the owner
MY PARTY SHIRT: We are not responsible due to USPS delay. Your item shipped on the 14th. Status: Arrival at Unit
Your item arrived at 8:04 AM on December 1, 2007 in FORT MYERS, FL 33907. Please review our shipping policy.
So I thought about it for a bit. If they gave me this information then they must have a tracking number. In the previous email I was lied to. They told me that my item was shipped a way that didn’t have a tracking number. So I proceded to follow up to this with another email
ME: Please provide the tracking number.
MY PARTY SHIRT: [They simple sent me my tracking number]
So after I got the tracking number I went to look to see if the item really shipped on the 14th like they told me. This was also another lie. Here is what I found;
When My order came in it took Mypartyshirt.com 7 days to print the label through USPS and tell them they had an order.
Electronic Shipping Info Received, November 14, 2007
15 Days later MyPartyShirt.com decided to deliver my items to the Post Office for mailing. My order never shipped on the 14th it actually shipped on the 29th
Processed, November 29, 2007, 8:18 pm, MELVILLE, NY
Processed, November 29, 2007, 8:18 pm, MELVILLE, NY
Processed, November 30, 2007, 8:46 pm, TAMPA, FL 33630
Arrival at Unit, December 01, 2007, 8:04 am, FORT MYERS, FL 33913
Delivered, December 01, 2007, 11:30 am, FORT MYERS, FL 33913
So all in all they lied to a customer twice. Then low and behold they try to blame USPS. A couple days later they sent me an email and tried to applogize for what happened.
MY PARTY SHIRT: We just wanted to check in to make sure your received your items. We would like to apologize for the delay in shipment caused by our shipment carrier. Please realize this is not a reflection on this company and rather a fluke incident. After this mishap we are looking into switching carriers. Please accept this coupon code for free shipping off any future orders with us: “mpsshipfree“. Let us know if you have any further questions or concerns that we can help you with.
Simple ridiculous. Apology not accepted. I still believe this company is very mismanaged and I give them a D for customer service. You should Never Lie to Your Customers!
So has anyone else had any problems with this company?