It’s Official
January 2nd, 2006
Today I received an email about Independence Air. Earlier in the week I stated that they might shut down service on the 7th, but it looks like its the 5th.
Today is a sad day for Independence Air.
Today we must announce that we will be ceasing scheduled service operations this Thursday evening, January 5. The financial pressures in the industry have prevailed. We have run out of time.
It has been an amazing 18 months. We set out to challenge the status quo and to re-set your expectations about air travel. We set out to introduce you to lower fares and a new level of service delivered by employees who care. Currently ranked #2 in customer satisfaction among all US airlines, we are proud that we did indeed earn your respect and loyalty. We are proud that we built a brand so universally praised by over 8 million customers. We are proud of the mark we have made….
This is very unfortunate.